Privacy policy - Personal data and cookies
1.INTRODUCTION
As part of its commercial activity, and its derivative commercial activities, the IMMERSIVE ADVENTURES Company is required to process information about you. For example, by filling out a form, by contacting our customer service, by browsing our websites or our mobile and digital applications, you send us information, some of which is likely to identify you (“personal data”).
This Privacy Policy informs you of how we collect and process your personal data. We invite you to read it carefully.
Important
We only use your personal data in the cases provided for by the regulations in force:
The performance of a contract we have entered into with you, and/or
Compliance with a legal obligation, and/or
Your consent to the use of your data, and/or
The existence of a legitimate interest in using your data. Legitimate interest is a set of commercial or business reasons that justifies the use of your data by the IMMERSIVE ADVENTURES Company.
In any case, your individual rights will always take precedence over our legitimate interest, and we will never use your data for commercial purposes against your will.
For any questions relating to this document, you can contact the legal representative of IMMERSIVE ADVENTURES, Jené Marie-Christine by email at mcjene@ia-learning.com.
2. WHO IS RESPONSIBLE FOR THE PROCESSING MENTIONED IN THIS DOCUMENT?
The controller mentioned in this document is IMMERSIVE ADVENTURES, whose head office is located at 118 Boulevard Haussmann – 75008 Paris – France, registered under SIRET number: 92087441900012 and of which Mrs Jené Marie-Christine is the legal representative with for contact email: mcjene@ia-learning.com.
The data protection officer of IMMERSIVE ADVENTURES is Ms. Jené Marie-Christine.
3. WHAT DATA DO WE COLLECT ABOUT YOU AND UNDER WHAT CIRCUMSTANCES DO WE COLLECT IT?
3.1 The data that you transmit to us directly
During the various contacts we have with you, you may be required to provide us with information that concerns you.
These data include:
Surnames, first names, civility;
Postal address, e-mail address, telephone number;
Information necessary for the delivery or carrying of an ordered product;
Any other information you wish to bring to our attention.
3.2 The data we collect during our business relationship
The data we collect during our business relationship with you include the following:
Information relating to the history of your commercial relationship with IMMERSIVE ADVENTURES: orders for products and services, where applicable invoicing and payment;
The requests you have made to our customer service or the incidents you have reported to us, for example concerning the delivery of our products or the performance of our services;
Information about purchases of products and services you have made with our partners.
3.3 Data we collect automatically
During each of your visits to our sites and mobile applications, we collect information relating to your connection and your navigation. Different technologies can be implemented to collect this data. We refer to them generically as “cookies”.
4. COOKIES
www.ia-learning.com
This cookie policy explains what cookies are and how we use them.
But also the types of cookies we use, i.e. the information we collect using cookies; and how this information is used and how to control cookie preferences.
You can change or withdraw your consent to the cookie statement on our website at any time.
Your consent applies to the following domains: www.ia-learning.com
4.1 What are cookies?
Cookies are small text files used to store small information.
They are stored on your device when the website is loaded on your browser.
These cookies help us to make the website work properly, to make it more secure, to provide a better user experience.
But also to understand how the website works and to analyze what works and where it needs to be improved.
4.2 How do we use cookies?
Like most online services, our website uses first-party and third-party cookies for several purposes.
Cookies are mostly necessary for the site to function properly; they do not collect any of your personally identifiable data.
4.3 What types of cookies do we use?
Statistics: Storage or technical access that is used exclusively for statistical purposes.
Functional: The storage or technical access is strictly necessary for the purpose of legitimate interest to allow the use of a specific service explicitly requested by the user, or for the sole purpose of carrying out the transmission of a communication on an electronic communications network.
4.4 What are cookies used for?
So that you have a better and efficient experience when visiting the website.
4.5 How can we control cookie preferences?
This will display the consent notice again allowing you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods for blocking and deleting cookies used by websites.
You can change your browser settings to block / delete cookies.
To review cookie consent contact us.
To learn more about managing and deleting cookies, visit wikipedia.org, www.allaboutcookies.org
4.6 Data collected by standard Internet technologies
We may also use standard Internet technologies, such as scripts, pixels and redirects. Scripts (sometimes called tags), written in javascript language, are programs that run in your browser or mobile application and perform various actions, such as sending information to our servers. Scripts are also capable of creating pixels. Pixels (sometimes called clear GIFs, clear GIFs, or Web-bugs) are lines of code that display a graphical (usually invisible) image on a web page or in an email. Redirects make a web page available under multiple page addresses (URLs). When a browser opens a redirect URL, a page with a different URL is opened.
The purpose of these technologies is to improve your experience on our sites and applications, including to provide you with personalized content according to your interests. For example, when a user clicks a share button on an article, a script creates a pixel that counts the share. Thus, we are able to know the total number of shares of an article, and we can establish the ranking of the most shared articles.
These technologies give us access to the following information in particular:
Information relating to your use of our sites and applications;
Information relating to the presence of cookies on your terminal, the time and date of consultation of a page, and a description of the page where the web beacon is placed;
Information on the reading or not of the e-mails that we send to you, on the clicks that you make on the links contained in these e-mails.
Our site may also include third party scripts, pixels and redirects. These technologies allow third-party service providers to collect certain information such as your browser type, and the web page that redirected you to our website. These third-party service providers process the information they collect for purposes of auditing, research, and to report information about our sites and applications and the advertisements viewed on them. We do not share your identification data with these third parties as part of their use of these technologies.
4.7 Data provided by mobile devices
Some mobile devices, depending on the permissions you have granted to the mobile application and which you can modify at any time (for example: “notification” or “Geolocation”), send information, in particular: model of your phone, version its operating system, type of connectivity, name and version of the application used.
These data, necessary for the proper functioning of our site, are automatically processed by our servers and those of some of our partners in order to be able to provide you with a service and advertisements adapted to the technical characteristics of your device and to measure the audience.
In addition, if you have accepted this feature, we are able to identify the physical location of your device (geolocation) to improve your experience on our mobile applications. In accordance with applicable law, location-based features may be disabled at any time in your device’s system settings.
4.8 The data we assume
We are likely to establish, by comparing the data we have about you and general and anonymous statistical information, assumptions about the content and services able to meet your tastes or your uses.
Example: If, according to statistical data, a majority of people aged 30 to 50, living in Paris and interested in literary news, are also passionate about television series, and you are one of our Parisian subscribers, aged 42 who regularly consult the content of the “World of Books” on our site, we will assume that you are also interested in television series and we will be able to show you an advertisement when browsing our site for a subscription video-on-demand service specializing in series.
4.9 Data relating to minors
In principle, our products and services are intended for adults capable of entering into contractual obligations.
The minor user must obtain the consent of his legal guardian prior to the communication of personal data concerning him.
For any questions relating to this document, you can contact the Data Protection Officer.
4.10 Data relating to a third party
Before offering a product or service that we market, you must ensure that the person concerned accepts that his personal data, in particular his postal address, be communicated to us.
4.11 Exclusion of any sensitive data
IMMERSIVE ADVENTURES does not collect any sensitive data about you. The following are considered sensitive data: racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data relating to health or sexual orientation. If such information were somehow communicated to us, it will be deleted.
5. FOR WHAT PURPOSES DO WE USE YOUR DATA?
5.1. Operations necessary for the supply of products or services
Consideration of the execution of this contract;
Consideration of your order for products or services and execution of this order;
Billing; collection of payments;
Delivery management and order tracking;
Customer relations: provision of Customer Service accessible by post, telephone, e-mail or instant messaging (chat type), for any questions or complaints;
Carrying out satisfaction surveys;
Sending information on the modification or evolution of our services;
Management of outstanding payments and disputes; fight against fraud
Management of the exercise of your rights over your personal data;
Verification of compliance with applicable legislation, our contracts and general conditions of use.
5.2. Marketing and commercial prospecting operations relating to IMMERSIVE ADVENTURES publications, products and services.
Updating to postal standards, updating, enrichment and deduplication of your personal information in a dedicated database;
Sending information about our group, its publications and its activity;
Personalized loyalty or commercial prospecting actions;
Collection of customer opinions;
Development of trade statistics.
5.4. Purposes associated with the deposit of cookies on your browser
– Operation and optimization of the navigation and use of the services of our site
Adaptation of the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system, etc.) during your visits, depending on the hardware and viewing or reading software that your terminal includes;
Storage of information relating to a form that you have completed on our site or to products, services or information that you have chosen on our site (subscribed service, content consulted, purchase made, etc.);
Management of our platforms and performance of internal technical operations in the context of problem solving, data analysis, tests, research, analyses, studies and surveys;
Implementation of security and anti-fraud measures;
Quality measures to ensure that the display of our content is suitable for your device.
– Measurement of attendance and audience
Establishment of statistics and volumes of visits and use of the various elements making up our site (headings and content visited, routes) in order to improve the interest and ergonomics of our services;
HOW LONG DO WE KEEP YOUR DATA?
Your personal data is kept for a period in accordance with legal provisions or proportional to the purposes for which it was recorded. Certain retention periods meet the legitimate interest of IMMERSIVE ADVENTURES as specified in the introduction.
The retention periods vary depending on whether we have an ongoing contractual relationship (you are an active customer), whether we have had a contractual relationship with you in the past (you are an inactive customer) or whether we have never had a relationship of this type with you (you are then a prospect). The data related to your browsing on our online services collected by the cookies you have authorized have a specific retention period.
In any event, we regularly review the information we hold. When their retention is no longer justified by legal, commercial requirements or related to the management of your customer account, or if you have made use of a right of modification or deletion, we will delete them in a secure manner.
To find out all about the Cookies Policy that we use and to know all the Cookies used on www.ia-learning.com and the time during which they will be kept on our website, do not hesitate to consult our page on the Cookies Policy. cookies accessible at the bottom of the page.
WHO IS LIKELY TO HAVE ACCESS TO THE DATA WE COLLECT?
7.1. Access to data within IMMERSIVE ADVENTURES
Are likely to have access to some of your data:
Access to your data is based on individual and limited access authorizations. Staff who can access personal data are subject to an obligation of confidentiality (by a nominal and personal commitment to confidentiality)
7.2. Data transmission
Are likely to have access to some of your data:
– Police authorities, judicial or administrative authorities
When we have a legal obligation to do so or in order to guarantee the rights, property and safety of IMMERSIVE ADVENTURES.
IS YOUR DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?
We store your personal data in the European Union. However, some processing involves transfers to subcontractors or business partners located in other countries, some of which may have less protective personal data protection legislation than that in force in the country where you reside. In the event of a transfer of this type, we ensure that the processing is carried out in accordance with this privacy policy and that it is governed by the standard contractual clauses of the European Commission which make it possible to guarantee a sufficient level of protection of privacy and fundamental human rights.
9.HOW IS YOUR DATA PROTECTED?
As data controller, we implement appropriate technical and organizational measures in accordance with the applicable legal provisions, to protect your personal data against alteration, accidental or unlawful loss, use, disclosure or unauthorized access. authorised, and in particular:
The appointment of a data protection officer;
The creation of a unit dedicated to the security of information systems;
Raising awareness of the confidentiality requirements of our employees required to access
to your personal data;
Securing access to our premises and our IT platforms;
The implementation of a general IT security policy for the company;
Securing access, sharing and transfer of data;
The high level of data protection requirements when selecting our subcontractors and partners.
10.WHAT ARE YOUR RIGHTS?
10.1. Your rights regarding access to your personal data
You have the right to access your personal data and to request that it be rectified, completed or updated. You can also request the erasure of your data or oppose their processing, provided that you have a legitimate reason.
You can request to exercise your right to the portability of your data, i.e. the right to receive the personal data you have provided to us in a structured, commonly used format and the right to transmit this data to another responsible for processing.
Finally, you can formulate directives relating to the storage, erasure and communication of your personal data after your death.
You can exercise your rights with the personal data protection officer of IMMERSIVE ADVENTURES at the following address: 118 Boulevard Haussmann – 75008 Paris – France, registered under the SIRET number: 92087441900012 and of which Mrs Jené Marie-Christine is the legal representative with contact email: mcjene@ia-learning.com.
Before responding to your request, we may verify your identity and/or ask you to provide us with more information to respond to your request. We will endeavor to respond to your request within a reasonable time and, in any event, within the time limits set by law.
In the event of an unsatisfactory response, you can lodge a complaint with the National Commission for Computing and Liberties (CNIL): https://www.cnil.fr/fr/plaintes
10.3. Your rights regarding the acceptance and management of cookies
Except in the case of a specific exemption, the registration of a cookie on your navigation terminal is subject to your will. You can modify your choices at any time regarding the acceptance or refusal of cookies placed on your terminal by contacting us at mcjene@ia-learning.com.
Make your choices on your browser
You can configure your browser software either so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be registered, or to systematically accept or refuse the registration of cookies in your terminal.
We alert you to the fact that any setting on your browser software concerning the refusal of technical and functional cookies will be likely to alter your browsing comfort on our websites, or even prevent the use of some of our services requiring the use of these same cookies.
Where applicable, we decline all responsibility for the consequences related to the degraded operation of our websites and our services resulting from the impossibility for us to record or consult the cookies necessary for their operation and which you would have refused or deleted.
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies.
Microsoft Internet Explorer
http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Microsoft Edge
https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
Apple Safari
http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html
Google Chrome
http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Mozilla Firefox
https://support.mozilla.org/fr/kb/enable-disable-cookies-preferences
Opera
http://help.opera.com/Windows/10.20/en/cookies.html
Adobe Flash Player Flash Cookies
Adobe Flash Player is a computer application that allows the rapid development of dynamic content using Flash computer language. Flash (and similar applications) remembers the settings, preferences and use of this content using a technology similar to cookies. However, Adobe Flash Player manages this information and your choices through an interface different from that provided by your browser software.
Insofar as your terminal is likely to view content developed with the Flash language, we invite you to access your Flash cookie management tools, directly from the site http://www.adobe.com/fr
“Do not track”
You can also configure your browser so that it sends a code indicating to websites that you do not wish to be tracked (“Do not track” option).
Microsoft Internet Explorer
http://windows.microsoft.com/fr-fr/internet-explorer/use-tracking-protection#ie=ie-11
Microsoft Edge
https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
Apple Safari
http://support.apple.com/kb/PH11952
Google Chrome
https://support.google.com/chrome/answer/114836
Mozilla Firefox
https://support.mozilla.org/fr/kb/comment-enable-option-not-tracking
Opera
http://help.opera.com/Windows/12.10/fr/notrack.html
⇒Make your choice online
For audience measurement cookies and analytical cookies
Analytical cookies allow us to obtain anonymous statistics of visits to our site in order to optimize it and detect any malfunctions. They are posted on our site by the companies Google Analytics, Amplitude, Chartbeat, Weborama, ACPM, etc.
If you do not want our sites and services to store cookies in your browser for audience measurement purposes, you can click on the following links where you will find additional information:
Google Analytics Cookies
https://tools.google.com/dlpage/gaoptout
Amplitude Cookies
https://amplitude.com/privacy
Charbeat Cookies
https://chartbeat.com/privacy/
Weborama cookies
https://weborama.com/fr/respect-de-la-vie-privee/
For “Social Networks” cookies
We use several share buttons on our site.
To manage your data on Facebook
https://www.facebook.com/help/cookies/
To manage your data on Twitter
https://support.twitter.com/articles/20170518-utilisation-des-cookies-et-des-technologies-similaires-par-twitter
To manage your data on Pinterest
https://policy.pinterest.com/fr/cookies
To manage your data on LinkedIn
https://www.linkedin.com/legal/cookie-policy?_l=fr_FR
Disabling these cookies therefore prevents any interaction with social networks.
– To find out more about interest-based targeting
You can also connect to the site http://youronlinechoices.com, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by Interactive Advertising French office.
This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or your acceptance of the cookies used by these companies to adapt to your navigation information the advertisements likely to be displayed on your terminal:
http://www.youronlinechoices.com/fr/controler-ses-cookies/
To find out all about the Cookies Policy that we use and to know all the Cookies used on www.ia-learning.com and the time during which they will be kept on our website, do not hesitate to consult our page on the Cookies Policy. cookies accessible at the bottom of the page.
For more information you can also consult our Legal information also accessible at the bottom of the page.
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